Privacy Policy

1. Introduction
Innovation Lux SARL-S is committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, how we protect it, and your rights under EU GDPR and applicable Luxembourg data protection law (GDPR is implemented and enforced by the Luxembourg National Commission for Data Protection (CNPD)).

Data Controller
Innovation Lux SARL-S
Silversquare Liberté

21, Rue Glesener, 1631 Luxembourg

Email: info@innovation-lux.com
Company registration: RCS Luxembourg: B295103

3. What Personal Data We Collect

We collect:

– Contact data (name, email, telephone)
– Technical data (IP address, browser type, device information)
– Usage data (pages visited, clicks, interactions)
– Cookies and similar tracking technologies

4. Legal Basis for Processing

We process personal data based on:

– Consent (e.g., newsletter subscription)
– Contract performance (services you request)
– Legitimate interests (analytics and Website improvement)
– Legal obligation compliance

5. How We Use Personal Data

We may use your data for:

– Providing and improving our Website and Services
– Communication and customer support
– Marketing (with explicit consent)
– Compliance with legal obligations

6. Data Sharing
We may share data with:

– Service providers (hosting, analytics, email services)
– Legal authorities if required by law
– AI tool providers when processing data on our behalf

We use artificial intelligence technologies to support [e.g., content generation, customer interaction, analytics]. You will be informed when you are interacting with an AI system. Outputs generated by AI will be clearly labelled where appropriate, and in accordance with transparency obligations under the EU AI Act.

7. International Data Transfers
Where your data is transferred to non-EU countries, we ensure appropriate safeguards (e.g., EU Standard Contractual Clauses).

8. Cookies
We use cookies for essential Website functions, performance monitoring, and optional analytics. You can manage cookie preferences via your browser.

9. Your Rights
Under GDPR, you have the right to:

– Access your data
– Rectify inaccurate data
– Request erasure
– Object to processing
– Request portability
– Withdraw consent anytime

10. Data Retention
We retain personal data only as long as necessary for its intended purpose or as legally required.